Job Description
Join our award-winning healthcare team as a Medical Receptionist at Chula Vista Medical Center! We're seeking a compassionate professional to be the first point of contact for our patients. In this vital role, you'll manage front desk operations, ensuring seamless patient experiences while supporting our medical staff. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your contributions directly impact patient care.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule appointments and maintain accurate medical records
- Handle insurance verification and billing inquiries
- Answer multi-line phone systems with professionalism
- Prepare exam rooms and maintain sterilization protocols
- Coordinate with clinical staff for patient flow management
- Process payments and manage daily financial transactions
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception or healthcare experience
- Proficiency in EMR/EHR systems (Epic preferred)
- Strong knowledge of HIPAA compliance regulations
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic medical terminology knowledge required
- Spanish bilingualism strongly preferred