Job Description
Join our innovative healthcare team as a Remote-Friendly Medical Receptionist! We're seeking a compassionate professional to deliver exceptional patient experiences through seamless virtual and in-person support. Enjoy flexible remote work arrangements while maintaining the human touch that defines quality healthcare. This hybrid role combines telehealth coordination with occasional on-site duties at our state-of-the-art Reno facility.
What We Offer:
- Competitive hourly pay + comprehensive benefits
- Flexible remote-first schedule (3 days/week remote)
- Modern telehealth training and equipment
- Supportive team environment with career growth
- Healthcare industry discounts and wellness programs
Responsibilities
- Coordinate patient scheduling via telehealth platforms (Zoom, Doxy.me)
- Manage electronic health records (EHR) systems remotely
- Handle virtual check-ins and insurance verification
- Assist with prescription refill requests via secure messaging
- Support in-person patient flow during on-site shifts
- Maintain HIPAA compliance for all digital communications
- Collaborate with medical teams using cloud-based tools
Qualifications
- Minimum 2 years medical reception or administrative experience
- Proficiency with EHR systems (Epic, Cerner, or similar)
- Strong telehealth platform knowledge
- Excellent written communication skills for virtual interactions
- Certified Medical Administrative Assistant (CMAA) preferred
- Ability to work independently in remote environment
- Valid Nevada driver's license for occasional on-site duties
- COVID-19 vaccination required