Job Description
Join Nashville's premier healthcare team as a Remote-Friendly Medical Receptionist! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our clinic's seamless operations. Enjoy the flexibility of hybrid work with 2 remote days per week in this vital role. You'll be the first point of contact for our diverse patient population, ensuring efficient scheduling, accurate documentation, and warm service. Our modern facility offers competitive benefits, growth opportunities, and a supportive environment where your contributions make a real difference.
At Nashville Health Partners, we value work-life balance and professional development. This position includes comprehensive health benefits, paid time off, and ongoing training to keep you at the forefront of healthcare administration. If you're detail-oriented, patient-focused, and ready to advance your career in Nashville's thriving medical community, we encourage you to apply today.
Responsibilities
- Manage patient scheduling, check-in/check-out processes, and insurance verification
- Handle confidential patient information with HIPAA compliance
- Coordinate with medical staff to ensure efficient clinic flow
- Process payments and maintain accurate financial records
- Answer multi-line phone calls and manage digital communications
- Assist with medical records management and EHR systems
- Support patient education on clinic procedures and policies
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 1+ years of medical reception or healthcare administrative experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and MS Office
- Strong communication and interpersonal skills
- Ability to work independently during remote days
- Knowledge of medical terminology and insurance protocols
- Exceptional attention to detail and problem-solving abilities