Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist and become the first point of contact for patients seeking exceptional care. At MediCare Health Solutions, we blend compassionate service with cutting-edge technology to deliver outstanding patient experiences. This fully remote position offers the flexibility to work from anywhere while making a meaningful impact on our Buffalo community.
Why Join Us?
Enjoy competitive compensation, comprehensive benefits package, and a supportive virtual work environment. Our commitment to employee growth includes ongoing training opportunities and career advancement paths within our expanding healthcare network.
Responsibilities
- Manage patient scheduling, appointments, and telehealth consultations through our secure digital platform
- Handle patient intake, registration, and insurance verification processes
- Provide exceptional customer service via phone, email, and virtual chat
- Maintain accurate electronic health records (EHR) and confidential patient data
- Coordinate with healthcare providers to ensure seamless patient care workflows
- Process billing inquiries and assist with insurance documentation
- Support administrative tasks including data entry and document management
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in medical reception or healthcare administration
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Exceptional communication skills and empathy for patient needs
- Strong organizational abilities with attention to detail
- Ability to work independently in a remote setting
- Basic knowledge of medical terminology and HIPAA compliance
- Reliable high-speed internet and quiet home office setup