Job Description
Join Reno Health Solutions as a Remote Medical Receptionist and become the cornerstone of our patient-first approach! We're seeking a compassionate tech-savvy professional to deliver exceptional virtual front-desk experiences. This 100% remote role combines healthcare expertise with seamless digital patient management, allowing you to serve our Reno community from anywhere in Nevada.
Why You'll Love Working With Us:
- Competitive hourly pay ($18-$24) plus benefits
- Full remote flexibility with modern equipment provided
- Continuous training on cutting-edge healthcare systems
- Supportive team culture focused on work-life balance
- Opportunities for career advancement in medical administration
Responsibilities
- Manage virtual patient intake via telehealth platform and secure messaging
- Schedule/reschedule appointments using Epic EHR system
- Verify insurance eligibility and process billing documentation
- Maintain HIPAA-compliant electronic health records
- Coordinate care between patients, providers, and ancillary services
- Handle confidential patient communications professionally
- Generate administrative reports for clinical leadership
Qualifications
- Minimum 2 years medical front desk/reception experience
- Certified Medical Administrative Assistant (CMAA) preferred
- Expertise in Epic, Athena, or similar EHR platforms
- Strong typing skills (60+ WPM) with attention to detail
- Deep knowledge of HIPAA and healthcare privacy regulations
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced virtual environment