Job Description
Join Louisville Health Partners as a Remote Medical Receptionist and become the first point of contact for our patients. We're seeking a compassionate professional to deliver exceptional virtual patient support while maintaining the highest standards of healthcare administration. Enjoy the flexibility of remote work with competitive compensation and comprehensive benefits package.
Why Join Us?
- 100% remote work opportunity with flexible scheduling
- Health, dental, and vision insurance
- 401(k) with company matching
- Continuing education stipend
- Collaborative team environment
Responsibilities
- Manage virtual patient intake and scheduling through HIPAA-compliant systems
- Handle patient inquiries via phone, email, and secure messaging portals
- Verify insurance eligibility and coordinate benefits with patients
- Maintain accurate electronic health records (EHR) documentation
- Coordinate telehealth appointments and virtual visit logistics
- Assist providers with patient registration and pre-visit preparation
- Collaborate with billing team on coding and documentation accuracy
Qualifications
- High school diploma or equivalent; medical administrative certification preferred
- 2+ years of medical reception or healthcare admin experience
- Proficiency with EHR systems (e.g., Epic, Cerner, or NextGen)
- Strong knowledge of HIPAA compliance and medical terminology
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced virtual environments
- Reliable high-speed internet and quiet home office setup