Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist at Coastal Health Partners! We're seeking a compassionate professional to deliver exceptional patient experiences from the comfort of your home. You'll be the first point of contact for our Corpus Christi patients, managing appointments, insurance verification, and virtual check-ins while maintaining HIPAA compliance. This fully remote position offers competitive pay, comprehensive benefits, and the flexibility to balance work and life. If you thrive in patient-facing roles and excel in digital communication, we encourage you to apply today!
Responsibilities
- Manage patient scheduling and virtual check-ins via our secure telehealth platform
- Verify insurance eligibility and update patient records in EMR systems
- Handle patient inquiries via phone, email, and secure messaging portals
- Process registration paperwork and collect co-pays virtually
- Coordinate with clinical teams for seamless patient care transitions
- Maintain strict HIPAA compliance in all digital communications
- Generate daily reports and manage appointment calendars
Qualifications
- Minimum 2 years medical office reception experience
- Proficiency with EMR systems (e.g., Epic, Cerner)
- Exceptional phone and digital communication skills
- Strong knowledge of insurance verification processes
- Ability to work independently in remote environment
- High-speed internet and quiet home office setup
- BLS/CPR certification preferred
- Spanish language fluency highly desirable