Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist and transform patient experiences from home! We're seeking a compassionate professional to serve as the first point of contact for our San Antonio-based patients. Enjoy the flexibility of remote work while maintaining the highest standards of healthcare service excellence. MediCare Solutions offers competitive benefits, career growth opportunities, and a supportive virtual environment.
Responsibilities
- Manage patient scheduling, insurance verification, and registration via secure telehealth platforms
- Handle inbound/outbound calls with exceptional professionalism and empathy
- Maintain accurate electronic health records (EHR) and patient data in HIPAA-compliant systems
- Coordinate with clinical teams to ensure seamless patient care transitions
- Process billing inquiries and payment collections following healthcare protocols
- Resolve patient concerns with solutions-oriented communication
Qualifications
- Minimum 1 year medical receptionist or healthcare administrative experience
- Proficiency in EHR systems (Epic, Cerner, or similar)
- Exceptional verbal/written communication skills in English and Spanish
- Strong organizational abilities with attention to detail
- Remote work capabilities with reliable high-speed internet
- HIPAA compliance knowledge
- Associate's degree in healthcare administration or related field preferred