Job Description
Join our dynamic healthcare team as a Remote Medical Receptionist and become the first point of contact for patients in Buffalo, NY! We're seeking a compassionate professional to deliver exceptional virtual front-desk experiences while supporting our mission of patient-centered care. Enjoy the flexibility of remote work while making a tangible impact in our community.
Why You'll Love Working With Us:
- Competitive hourly pay + comprehensive benefits package
- 100% remote work opportunity with flexible scheduling
- Continuous training and career advancement pathways
- Supportive team environment with modern digital tools
Responsibilities
- Manage patient scheduling via EHR systems with 95% accuracy
- Handle virtual check-ins and telehealth coordination
- Verify insurance eligibility and process billing documentation
- Resolve patient inquiries with empathy and professionalism
- Maintain HIPAA-compliant electronic records and communications
- Collaborate with clinical teams for seamless patient care transitions
- Support office administrative functions as needed
Qualifications
- 1+ years medical reception or healthcare admin experience
- Proficiency with EHR systems (Epic/NextGen preferred)
- Strong knowledge of HIPAA compliance protocols
- Exceptional verbal/written communication skills
- High-speed internet and quiet home office setup
- Ability to multitask in fast-paced virtual environments
- Associate's degree in healthcare administration or related field