Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist in Charlotte, NC! HealthFirst Medical Centers is seeking a compassionate professional to provide exceptional patient support through virtual channels. This full-time remote position offers the flexibility of working from home while serving our growing patient base. Enjoy competitive benefits, career growth opportunities, and the chance to make a meaningful impact in healthcare administration.
Why Work With Us?
- 100% remote work environment
- Comprehensive health benefits
- Professional development stipends
- Modern telehealth infrastructure
- Supportive team culture
Responsibilities
- Manage patient scheduling and virtual check-ins via HIPAA-compliant platforms
- Handle insurance verification and pre-authorizations efficiently
- Maintain accurate electronic health records (EHR) in Epic systems
- Coordinate telehealth appointments and patient communications
- Process billing inquiries and payment collections
- Assist with patient onboarding and digital forms
- Collaborate with clinical teams for seamless care coordination
Qualifications
- Minimum 2 years medical reception experience
- Proficiency with EHR systems (Epic preferred)
- Strong knowledge of HIPAA compliance protocols
- Exceptional customer service and communication skills
- Ability to multitask in fast-paced virtual environment
- High-speed internet and quiet home office setup
- Medical terminology certification (preferred)