Job Description
Join our dynamic healthcare team as a Remote Medical Receptionist and make a difference in patient care from the comfort of your home. At Sunrise Health Group, we're revolutionizing healthcare delivery through innovative remote solutions. This full-time position offers a competitive salary, comprehensive benefits, and the flexibility of remote work while serving El Paso's vibrant community. You'll be the first point of contact for patients, ensuring seamless coordination between our providers and patients through our secure telehealth platform. If you're passionate about healthcare excellence and possess exceptional communication skills, we encourage you to apply today.
Responsibilities
- Manage patient scheduling, registration, and insurance verification via telehealth platform
- Coordinate virtual appointments and ensure timely patient flow between providers
- Maintain accurate electronic health records (EHR) with HIPAA compliance
- Handle patient inquiries regarding billing, procedures, and medical records
- Collaborate with clinical staff to optimize patient care coordination
- Process virtual check-ins and provide pre-visit instructions
Qualifications
- High school diploma or equivalent; medical administrative certification preferred
- 2+ years of medical receptionist or front desk experience
- Proficiency in EHR systems (e.g., Epic, Cerner) and telehealth software
- Exceptional communication skills in both English and Spanish
- Strong organizational skills with attention to detail
- Ability to work independently with minimal supervision
- Basic knowledge of medical terminology and insurance protocols