Job Description
Join our innovative healthcare team as a Remote Medical Receptionist and revolutionize patient access to care from the comfort of your home. Nashville Health Partners is seeking a compassionate tech-savvy professional to serve as the first point of contact for our Nashville-based patients. This fully remote role combines administrative excellence with patient-centered care delivery in a HIPAA-compliant environment.
We offer competitive benefits including health insurance, retirement plans, and flexible scheduling. Our modern practice leverages cutting-edge telehealth platforms to deliver exceptional service while maintaining work-life balance for our team members.
Responsibilities
- Manage virtual patient intake, scheduling, and registration via our EHR system
- Handle high-volume phone calls with empathy and efficiency
- Verify insurance eligibility and maintain accurate patient records
- Coordinate telehealth appointments and digital referrals
- Process electronic billing and coding documentation
- Maintain strict HIPAA compliance in all digital communications
- Collaborate with clinical teams to ensure seamless patient experiences
Qualifications
- Minimum 2 years medical reception or administrative experience
- Proficiency with EHR systems (Epic, Athena, or similar)
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional communication and problem-solving skills
- High-speed internet and quiet home office environment
- Ability to multitask in fast-paced virtual settings
- Experience with telehealth platforms preferred
- Certified Medical Administrative Assistant (CMAA) a plus