Job Description
Join our innovative healthcare team as a Remote Medical Receptionist and become the vital first point of contact for patients across the Seattle area! We're seeking a compassionate professional to deliver exceptional virtual administrative support while working from the comfort of your home office. This hybrid role combines remote flexibility with occasional in-person clinic visits for team collaboration. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real difference in patient care through seamless administrative operations.
Responsibilities
- Manage patient scheduling, registration, and insurance verification via secure telehealth systems
- Handle confidential patient communications through HIPAA-compliant platforms
- Process electronic health records (EHR) data with precision and confidentiality
- Coordinate telehealth appointments and virtual check-ins for Seattle-based patients
- Assist with billing inquiries and claims processing using medical software
- Collaborate with clinical teams through virtual meetings and secure messaging
- Maintain accurate patient records while ensuring 100% HIPAA compliance
Qualifications
- Minimum 2 years medical reception or healthcare administrative experience
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Exceptional communication skills with strong phone etiquette
- HIPAA compliance training and data security awareness
- Ability to work independently with remote collaboration tools
- High school diploma or equivalent; medical office certification preferred
- Reliable high-speed internet and quiet home office environment