Job Description
Join our dynamic healthcare team as a Remote Medical Receptionist and revolutionize patient access from the comfort of your home! At HealthCare Innovations Inc., we're pioneering virtual healthcare solutions that bridge the gap between patients and providers. This fully remote role offers the perfect blend of administrative excellence and patient-centered care, requiring no commute while maintaining professional impact. You'll be the digital face of our practice, ensuring seamless scheduling, compassionate communication, and efficient operations across our Tulsa-based network. If you're tech-savvy, detail-oriented, and passionate about healthcare accessibility, this is your opportunity to thrive in a modern, flexible work environment.
Responsibilities
- Manage patient scheduling, rescheduling, and cancellations through our EMR system with 99% accuracy
- Handle patient intake via phone, email, and virtual portals while maintaining HIPAA compliance
- Verify insurance coverage and collect patient information prior to virtual appointments
- Coordinate telehealth logistics and troubleshoot technical issues for seamless virtual visits
- Process medical records requests and maintain confidential documentation
- Collaborate with clinical teams to ensure smooth patient care transitions
- Generate daily reports on patient flow and operational metrics
Qualifications
- Minimum 2 years of medical receptionist or healthcare administrative experience
- Proficiency with EMR systems (Epic, Athenahealth, or similar)
- Exceptional communication skills with empathetic patient interaction abilities
- Strong attention to detail in scheduling, documentation, and data entry
- Ability to work independently in a remote setting with minimal supervision
- HIPAA compliance knowledge and data security awareness
- High-speed internet connection and quiet home office environment
- Associate's degree in healthcare administration or related field preferred