Job Description
Join Riverside Medical Group as a Senior Medical Receptionist and become the cornerstone of our patient-first healthcare experience. We offer a premium compensation package and a dynamic environment where your administrative expertise directly impacts patient care. Enjoy comprehensive benefits, professional development opportunities, and a collaborative culture within Riverside's leading multi-specialty practice.
Responsibilities
- Manage patient scheduling, registration, and check-out with precision and empathy
- Verify insurance coverage and maintain accurate billing records
- Coordinate with clinical staff to ensure seamless patient flow
- Handle confidential patient information with HIPAA compliance
- Oversee front desk operations and inventory management
- Train and mentor junior reception staff
Qualifications
- Minimum 3 years of medical office reception experience
- Proficiency in Epic or EMR systems
- Exceptional customer service and conflict resolution skills
- Certified Medical Administrative Assistant (CMAA) preferred
- Strong knowledge of medical terminology and insurance protocols
- Proven ability to multitask in a fast-paced environment