Job Description
Join Newark Medical Center's prestigious healthcare team as a Senior Medical Receptionist. We're seeking a polished professional to deliver exceptional patient experiences in our state-of-the-art facility. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in Newark's thriving medical district. Ideal candidates will combine administrative expertise with compassionate patient care in a dynamic environment.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Handle insurance verification and billing inquiries
- Maintain electronic health records (EHR) with 100% accuracy
- Coordinate multi-specialty appointments and referrals
- Train junior reception staff on protocols
- Resolve patient concerns with empathy and efficiency
- Support HIPAA compliance and confidentiality standards
Qualifications
- 3+ years medical reception experience
- Proficiency in EHR systems (Epic/Meditech preferred)
- Certified Medical Administrative Assistant (CMA) or equivalent
- Expert knowledge of insurance verification processes
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-volume settings
- Spanish bilingualism required
- Associates degree in healthcare administration preferred