Job Description
Join our award-winning healthcare team as a Senior Medical Receptionist at Sunshine Healthcare Partners! We're seeking a polished professional to deliver exceptional patient experiences at our state-of-the-art St. Petersburg facility. This premium role offers industry-leading compensation, comprehensive benefits, and career advancement opportunities in a supportive environment. If you're passionate about healthcare excellence and possess exceptional administrative expertise, apply today to become part of our patient-centered team.
Responsibilities
- Manage patient intake, appointment scheduling, and electronic health records (EHR) with precision
- Coordinate insurance verification and billing processes for complex cases
- Lead front desk operations and train new reception staff on HIPAA compliance
- Serve as primary liaison between patients, physicians, and clinical departments
- Implement patient satisfaction initiatives and resolve service excellence issues
- Oversee inventory management for medical supplies and office equipment
- Generate performance reports and optimize front desk workflows
Qualifications
- Minimum 3 years of medical reception experience in a busy practice
- Expert proficiency in EHR systems (Epic or Athenahealth preferred)
- CHAA certification or equivalent medical administrative credential
- Exceptional communication skills with multilingual abilities a plus
- Proven track record in patient retention and satisfaction metrics
- Advanced knowledge of HIPAA regulations and billing protocols
- Associate's degree in Healthcare Administration or related field