Job Description
Join our award-winning medical team as a Senior Medical Receptionist at MediCare Elite, Stockton's premier healthcare provider. We're seeking a polished professional to deliver exceptional patient experiences while managing critical administrative operations. This high-paying role includes comprehensive benefits package, paid time off, and career advancement opportunities in a state-of-the-art facility.
Why MediCare Elite?
- Industry-leading compensation
- Health/dental/vision insurance
- 401(k) with employer match
- Tuition reimbursement
- Professional development stipend
Responsibilities
- Manage patient intake, registration, and verification processes with 99% accuracy
- Coordinate complex multi-specialty scheduling and appointment optimization
- Handle insurance verification and billing documentation for multiple payers
- Maintain HIPAA-compliant electronic health records (EHR) systems
- Train and mentor junior reception staff on protocols and patient service excellence
- Process medical forms, authorizations, and insurance correspondence
- Serve as primary liaison between patients, physicians, and clinical staff
Qualifications
- 3+ years of medical reception experience in fast-paced healthcare environment
- Expert knowledge of HIPAA regulations and medical terminology
- Advanced proficiency in EHR systems (Epic, Cerner, or NextGen preferred)
- Exceptional communication and conflict resolution skills
- Proven ability to manage high-volume scheduling with minimal wait times
- Certified Medical Administrative Assistant (CMAA) credential preferred
- Bilingual (English/Spanish) proficiency required