Job Description
Join our award-winning medical practice in Plano, TX as a Senior Medical Receptionist and earn top-tier compensation while making a meaningful impact on patient care. We're seeking a polished professional with exceptional organizational skills to serve as the first point of contact for our high-profile clientele. Enjoy competitive benefits, career growth opportunities, and a state-of-the-art work environment.
At Plano Elite Healthcare Partners, we value excellence and reward our team members generously. This premium position includes comprehensive health insurance, 401(k) matching, and paid time off. If you're passionate about healthcare administration and ready to advance your career, apply today!
Responsibilities
- Manage patient intake, scheduling, and registration with precision using Epic EHR systems
- Coordinate insurance verification and billing processes for complex cases
- Lead front desk operations while maintaining HIPAA compliance standards
- Train and mentor junior reception staff on service protocols
- Handle patient inquiries with empathy and resolve concerns efficiently
- Collaborate with clinical teams to optimize patient flow
- Manage office inventory and vendor relationships
Qualifications
- 3+ years of medical reception experience in a specialty practice
- Expertise in Epic EHR and medical billing software
- Certified Medical Administrative Assistant (CMA) preferred
- Exceptional communication and conflict resolution skills
- Proven ability to multitask in fast-paced environments
- Strong knowledge of insurance verification protocols
- Professional appearance and demeanor