Job Description
Are you a compassionate and experienced Registered Nurse looking for a high-impact career in a leading healthcare organization? Pacific Northwest Health Systems is seeking a Senior Triage Nurse to join our dynamic team in Seattle, WA. We offer a competitive compensation package, flexible scheduling, and the opportunity to work with cutting-edge telehealth technology.
As a Senior Triage Nurse, you will serve as the first point of contact for patients seeking medical advice, utilizing your expertise to assess symptoms, prioritize care, and facilitate timely access to physicians. This is a pivotal role that requires critical thinking, empathy, and a commitment to patient safety.
Why Join Us?
- High-Earning Potential: Competitive salary with performance-based bonuses.
- Modern Environment: Work with state-of-the-art EMR and telehealth platforms.
- Professional Growth: Clear pathways to leadership and specialized nursing roles.
Responsibilities
- Perform comprehensive telephone and virtual health assessments to determine patient acuity and urgency.
- Apply clinical reasoning to triage patient symptoms, providing appropriate self-care instructions or facilitating immediate medical attention.
- Collaborate with physicians and care managers to develop appropriate treatment plans and referrals.
- Maintain accurate and detailed documentation of all patient interactions in the electronic health record (EHR).
- Manage high call volumes efficiently while ensuring patient satisfaction and reducing wait times.
- Identify and escalate complex cases to the appropriate medical staff promptly.
Qualifications
- Current and active RN license issued by the State of Washington (WALicensure).
- Minimum of 3-5 years of critical care, emergency department, or urgent care experience.
- ACLS, BLS, and PALS certifications are required.
- Strong proficiency with electronic medical records (EMR) and telehealth platforms.
- Excellent verbal communication skills with the ability to convey complex medical information clearly.
- Ability to remain calm and composed under pressure in a fast-paced environment.