Job Description
Honolulu Health Center is urgently seeking a compassionate and professional Medical Receptionist to join our dynamic healthcare team. As the first point of contact for patients, you'll play a vital role in delivering exceptional patient experiences while supporting our medical staff. Enjoy competitive pay, comprehensive benefits, and the opportunity to work in Hawaii's premier healthcare facility.
Responsibilities
- Manage patient registration, check-in/check-out procedures, and appointment scheduling
- Verify insurance information and collect co-payments accurately
- Maintain electronic health records (EHR) with precision and confidentiality
- Coordinate with clinical staff regarding patient flow and urgent needs
- Handle phone inquiries and triage calls professionally
- Prepare daily reports and maintain patient confidentiality compliance
Qualifications
- Minimum 2 years medical reception or healthcare administrative experience
- Proficiency with EHR systems (Epic/NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and multitasking abilities
- CPR certification or willingness to obtain within 30 days
- High school diploma or equivalent; college degree preferred