Job Description
Join our award-winning healthcare team as a Medical Receptionist in Minneapolis! CityMed Health Partners is urgently seeking a compassionate professional to serve as the first point of contact for our patients. This is a rare opportunity to make a meaningful impact in a fast-paced, patient-centered environment with competitive benefits and growth potential.
As a key member of our administrative team, you'll ensure seamless patient experiences while supporting our mission to deliver exceptional healthcare services. We offer comprehensive training, flexible scheduling, and a supportive culture that values your professional development.
Responsibilities
- Manage patient intake, check-in/out processes, and appointment scheduling using EHR systems
- Verify insurance information and collect co-pays accurately
- Handle phone inquiries with professionalism and triage urgent calls appropriately
- Prepare and maintain patient records in compliance with HIPAA regulations
- Coordinate with clinical staff to optimize patient flow and wait times
- Assist with medical billing coding and claims submission
- Process incoming/outgoing correspondence and manage office supplies
Qualifications
- Minimum 2 years of medical reception/front desk experience
- Proficiency in EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance verification
- Exceptional communication and conflict resolution skills
- Certified Medical Administrative Assistant (CMAA) preferred
- Ability to multitask in high-pressure situations
- High school diploma or equivalent; college degree a plus
- Valid CPR certification or willingness to obtain