Job Description
Join our award-winning healthcare team as a Medical Receptionist in Lubbock, TX! We're urgently seeking a compassionate professional to be the first point of contact for patients in our busy clinic. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today and make a difference in our community's healthcare experience!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule appointments and coordinate with healthcare providers
- Handle patient registration and insurance verification
- Maintain accurate medical records and filing systems
- Answer multi-line phone calls with exceptional professionalism
- Process payments and manage billing inquiries
- Assist with medical office administrative tasks
Qualifications
- High school diploma or equivalent required
- 1+ years medical office experience preferred
- Proficiency in EMR/EHR systems (Epic experience a plus)
- Exceptional customer service and communication skills
- Strong organizational and multitasking abilities
- Knowledge of medical terminology and insurance protocols
- Ability to maintain patient confidentiality (HIPAA compliance)