Job Description
Join our award-winning healthcare team in Detroit as a Medical Receptionist! We're urgently seeking a compassionate professional to be the first point of contact for our diverse patient population. This high-impact role combines administrative excellence with patient-centered care in a fast-paced environment. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of Michigan's leading medical facilities.
Perfect for experienced receptionists ready to elevate their career in healthcare! Apply today and become part of our mission to deliver exceptional patient experiences.
Responsibilities
- Manage patient intake, scheduling, and registration with precision and empathy
- Handle insurance verification, billing inquiries, and medical records management
- Maintain HIPAA compliance while processing sensitive patient information
- Coordinate multi-specialty appointments and manage provider schedules
- Assist with patient triage and communicate with clinical staff
- Perform front desk operations including phone systems and office supplies
- Support patient education initiatives and discharge processes
Qualifications
- Minimum 2 years medical reception/front desk experience
- Proficiency in Electronic Health Records (EHR) systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication skills with diverse populations
- Certified Medical Administrative Assistant (CMA) or equivalent preferred
- Ability to multitask in high-pressure environments
- Valid CPR certification (or willingness to obtain)
- High school diploma or equivalent required