Job Description
We are currently seeking a dedicated and professional Medical Receptionist to join our growing team in Reno, Nevada. If you have a passion for healthcare and exceptional customer service skills, this is the perfect opportunity for you to advance your career in a fast-paced medical environment.
Why Join Us?
- Competitive hourly pay and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Opportunities for professional growth and development.
Make a real difference in the lives of our patients while enjoying a supportive work culture.
Responsibilities
- Front Desk Management: Greet patients warmly and professionally upon arrival, manage check-in and check-out procedures efficiently.
- Scheduling: Schedule patient appointments using electronic health records (EHR) systems and confirm upcoming visits via phone or email.
- Insurance Verification: Verify patient insurance coverage and explain financial responsibilities accurately.
- Communication: Answer incoming calls professionally, answer patient inquiries, and direct calls to the appropriate medical staff.
- Record Keeping: Maintain accurate and up-to-date patient files, medical histories, and registration forms.
- Administrative Support: Process invoices, handle incoming mail, and assist with basic inventory management.
Qualifications
- Education: High school diploma or GED required; Medical Office Assistant certification is a plus.
- Experience: Previous experience as a medical receptionist or in a customer service role is preferred.
- Skills: Proficient in Microsoft Office Suite and electronic medical record (EMR) systems (e.g., Epic, AthenaHealth).
- Communication: Excellent verbal and written communication skills with a polite and professional demeanor.
- Organization: Strong organizational skills with the ability to multitask and prioritize tasks in a busy environment.
- Legal: Ability to pass a background check and drug screen.