Job Description
Join our award-winning healthcare team in Richmond, VA as a Medical Receptionist! We're urgently seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Immediate start available!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer and direct incoming calls with exceptional professionalism
- Schedule and confirm appointments using EMR systems
- Verify insurance eligibility and collect co-pays
- Maintain accurate patient records and documentation
- Assist with medical forms and insurance paperwork
- Coordinate with clinical staff for patient flow
- Handle basic billing inquiries and coding
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception/front desk experience
- Proficiency in EMR/EHR systems (e.g., Epic, Cerner)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology
- Ability to multitask in fast-paced environment
- Customer service-focused mindset