Job Description
Join our patient-centered team as a Medical Receptionist with flexible scheduling options! HealthFirst Medical Center is seeking a compassionate professional to deliver exceptional front-desk experiences while accommodating your availability. Enjoy competitive pay, comprehensive training, and a supportive environment in Stockton's growing healthcare sector.
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EMR systems
- Coordinate appointment scheduling and handle multi-line phone systems
- Verify insurance eligibility and collect co-pays accurately
- Maintain organized medical records and HIPAA-compliant documentation
- Assist with basic clinical tasks as directed by medical staff
- Resolve patient inquiries with empathy and professionalism
Qualifications
- 1+ years medical office or customer service experience
- Proficiency in scheduling software (e.g., Athena, NextGen)
- Strong knowledge of medical terminology and billing codes
- Exceptional multitasking and conflict resolution abilities
- Flexible availability including evenings/weekends
- High school diploma or equivalent; CMA/CPC certification preferred