Job Description
Join our award-winning healthcare team as a Medical Receptionist at Sierra Nevada Health Partners. We're seeking a compassionate professional to be the first point of contact for our patients in Reno's premier medical facility. Enjoy competitive benefits, growth opportunities, and a supportive environment where your contributions directly impact patient care. Why Join Us? • Health/dental/vision insurance • 401(k) with matching • Paid time off • Continuing education support • Modern clinic with state-of-the-art technology
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems (Epic experience preferred)
- Coordinate multi-specialty appointments and maintain complex scheduling calendars
- Verify insurance coverage and collect co-payments accurately
- Handle confidential patient information with strict HIPAA compliance
- Resolve patient inquiries with empathy and professionalism
- Collaborate with clinical staff to ensure seamless patient flow
- Maintain organized medical records and documentation
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or healthcare administration
- Proficiency with EHR/EMR systems and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong attention to detail in data entry and documentation
- Ability to multitask in a fast-paced environment
- Knowledge of medical terminology and insurance protocols
- Commitment to patient privacy and confidentiality