Job Description
Join our award-winning healthcare team as a Medical Receptionist at City Health Partners! We're seeking a compassionate professional to be the first point of contact for our diverse patient community in the heart of San Francisco. This full-time role offers competitive pay, comprehensive benefits, and opportunities for growth in a supportive environment.
Our ideal candidate thrives in fast-paced settings, values patient confidentiality above all, and possesses exceptional organizational skills. You'll work alongside dedicated medical professionals committed to delivering exceptional care while maintaining HIPAA compliance and operational excellence.
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Coordinate multi-specialty appointments via EHR systems (Epic experience preferred)
- Handle insurance verification and billing documentation
- Answer multi-line phone systems with professional triage protocols
- Maintain sterile reception areas and medical supply inventory
- Process patient registration forms and update demographic records
- Collaborate with clinical staff to optimize patient flow
Qualifications
- Minimum 2 years medical front desk/reception experience
- Proficiency in EHR software and Microsoft Office Suite
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional multitasking and conflict resolution abilities
- High school diploma or equivalent; medical office certification preferred
- Spanish language fluency highly valued for diverse patient population
- Proven track record of maintaining patient confidentiality