Job Description
Join our award-winning healthcare team at Desert Valley Medical Center, where we value exceptional talent and offer industry-leading compensation. We're seeking a polished Medical Receptionist to deliver outstanding patient experiences at our Mesa location. This high-paying role includes comprehensive benefits, professional development opportunities, and a supportive environment where your contributions directly impact patient care excellence.
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes with precision
- Handle insurance verification, billing inquiries, and medical record management
- Coordinate multi-specialty appointments and maintain complex calendars
- Deliver exceptional patient communication across phone, email, and in-person channels
- Assist providers with clinical support tasks including EMR documentation
- Uph HIPAA compliance protocols and maintain strict confidentiality standards
Qualifications
- 3+ years medical front desk/reception experience in a clinical setting
- Expert knowledge of medical terminology, insurance protocols, and EMR systems
- Proven ability to manage high-volume patient flow with exceptional composure
- Professional demeanor with outstanding communication and conflict resolution skills
- Associates degree in healthcare administration or related field preferred
- Certified Medical Administrative Assistant (CMAA) certification required