Job Description
Join Alaska Health Partners as a premium Medical Receptionist in Anchorage and become the first point of contact for our world-class healthcare facility. We're seeking a polished professional to deliver exceptional patient experiences while managing complex administrative operations in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and the opportunity to grow within Alaska's leading healthcare network.
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes with precision
- Handle multi-line phone systems and triage calls to appropriate departments
- Process insurance verifications and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with medical billing collections and account reconciliation
- Implement HIPAA compliance protocols for patient data protection
- Train new reception staff on clinic systems and procedures
Qualifications
- Minimum 3 years of medical reception or front desk experience
- Expertise in Epic EHR or comparable healthcare systems
- Proven ability to manage high-volume patient interactions
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Proficiency in Microsoft Office Suite and scheduling software
- Certified Medical Administrative Assistant (CMA) preferred