Job Description
We are a leading medical facility in Laredo, Texas, committed to providing exceptional patient care. We are currently seeking a professional, high-energy Medical Receptionist to join our dynamic team. This is a high-paying opportunity for individuals who excel in a fast-paced healthcare environment and are dedicated to patient satisfaction.
As the first point of contact for our patients, you will play a crucial role in shaping their experience. We offer a competitive salary, comprehensive benefits, and a supportive work culture that values your contribution to the community.
Responsibilities
- Greet and welcome patients warmly, ensuring a positive first impression and handling check-in procedures efficiently.
- Manage the front desk operations, including answering multi-line phones, routing calls, and managing voicemails.
- Schedule patient appointments and follow-ups using electronic health record (EHR) systems accurately.
- Verify patient insurance eligibility and assist with financial counseling regarding copays and balances.
- Maintain and update patient medical records and confidentiality in strict compliance with HIPAA regulations.
- Coordinate with medical staff to ensure smooth workflow and patient flow during peak hours.
- Process payments and handle billing inquiries with a high level of accuracy and professionalism.
Qualifications
- High school diploma or GED required; Medical Receptionist certification is a plus.
- Previous experience in a medical front desk or reception role is preferred.
- Proficiency in Microsoft Office Suite and Electronic Health Records (EHR) software (e.g., AthenaHealth, Epic).
- Strong knowledge of medical terminology and insurance verification processes.
- Excellent verbal and written communication skills with a customer-first attitude.
- Ability to work in a fast-paced environment while maintaining a professional demeanor and composure.