Job Description
Join our award-winning medical team in Lexington, KY as an immediate-hire Medical Receptionist! This premium opportunity offers competitive pay, comprehensive benefits, and a supportive environment where your administrative expertise directly impacts patient care. As the first point of contact, you'll be instrumental in creating exceptional patient experiences while supporting our healthcare professionals. We're seeking a polished professional to join our dynamic practice immediately.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records (EHR)
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff to optimize patient flow
- Answer multi-line phone system with exceptional customer service
- Process medical forms and maintain confidential records
- Assist with office inventory management and supply ordering
Qualifications
- Minimum 2 years medical receptionist experience
- Proficiency with EHR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- High school diploma or equivalent (certification a plus)
- Ability to work flexible hours including occasional weekends
- Proven track record in patient satisfaction metrics
- Proficient in Microsoft Office Suite