Job Description
Join our award-winning healthcare team as a Lead Medical Receptionist at Sunrise Valley Medical Center. We're seeking a polished professional to deliver exceptional patient experiences while managing clinic operations. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in Mesa's premier medical facility. Be part of a team that values excellence and compassion.
Responsibilities
- Manage patient intake, scheduling, and check-out processes with precision
- Coordinate insurance verification and billing documentation
- Train and mentor junior reception staff
- Maintain electronic health records (EHR) systems accurately
- Handle confidential patient information with HIPAA compliance
- Collaborate with clinical teams for seamless patient flow
- Resolve patient inquiries and concerns professionally
Qualifications
- 3+ years medical reception experience in a fast-paced clinic
- Proficiency in EHR systems (Epic/Meditech preferred)
- Certified Medical Administrative Assistant (CMAA) credential
- Exceptional communication and multitasking abilities
- Strong knowledge of medical terminology and insurance protocols
- Proven leadership experience in healthcare settings
- Ability to remain calm under pressure during high-volume periods