Job Description
Join our dynamic healthcare team in Oakland as an Immediate Hire Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. This high-impact role combines administrative excellence with patient-centered care in a fast-paced environment. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a meaningful difference in our community's health.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Schedule appointments, coordinate calendars, and maintain accurate records
- Handle insurance verification, billing inquiries, and HIPAA-compliant data entry
- Assist patients with questions, resolve concerns, and coordinate with clinical staff
- Maintain a clean, organized reception area and manage office supplies
- Process incoming calls, messages, and electronic communications
- Support administrative tasks including filing, scanning, and document management
Qualifications
- Minimum 2 years medical office/reception experience
- Proficiency in EHR systems (e.g., Epic, Cerner) and MS Office Suite
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations while maintaining composure
- Detail-oriented with excellent organizational abilities
- Valid CPR certification preferred
- High school diploma or equivalent required