Job Description
Join our dynamic healthcare team in Baton Rouge as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for patients in a fast-paced medical environment. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth within our reputable network of clinics.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records (EHR)
- Handle insurance verification and billing inquiries
- Coordinate with medical staff for patient flow management
- Maintain organized filing systems and confidential patient records
- Answer multi-line phone system with exceptional customer service
- Assist with administrative tasks like data entry and correspondence
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in healthcare or customer service role
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to maintain composure in high-pressure situations
- Valid Louisiana driver's license and reliable transportation