Job Description
Join our award-winning healthcare team as a Medical Receptionist at Tampa Bay Medical Center. We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service in a state-of-the-art facility. This full-time role offers growth opportunities, competitive benefits, and the chance to make a meaningful impact in our community.
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Coordinate scheduling and appointment management across multiple departments
- Verify insurance information and collect co-pays accurately
- Handle patient inquiries with empathy and professionalism
- Maintain confidential medical records in compliance with HIPAA
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 1+ years medical reception or healthcare admin experience
- Proficiency with EHR systems (Epic/Meditech a plus)
- Exceptional customer service and communication skills
- Strong organizational abilities and attention to detail
- Basic medical terminology knowledge
- Ability to multitask in a fast-paced environment