Job Description
Join our award-winning healthcare team as a Medical Receptionist in Lubbock! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. If you excel in customer service and thrive in a fast-paced medical setting, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule appointments and maintain accurate calendars
- Verify insurance coverage and collect co-pays
- Maintain electronic health records (EHR) systems
- Coordinate with clinical staff for patient flow
- Handle patient inquiries with empathy and professionalism
Qualifications
- High school diploma or equivalent required
- 1+ years medical office experience preferred
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong customer service and communication skills
- Ability to multitask in a busy environment
- Basic medical terminology knowledge
- Detail-oriented with organizational skills