Job Description
Join our award-winning healthcare team as a Medical Receptionist in Baton Rouge! We're offering a sign-on bonus for qualified candidates who bring passion and professionalism to our patient-first practice. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference.
As the first point of contact for our patients, you'll play a vital role in delivering exceptional healthcare experiences. Our modern facility uses cutting-edge EHR systems, and we provide extensive training to ensure your success. If you thrive in dynamic settings and value work-life balance, this is your opportunity to grow with us!
Responsibilities
- Manage patient check-ins, check-outs, and appointment scheduling with precision
- Handle phone calls, emails, and patient inquiries with exceptional professionalism
- Verify insurance coverage and process billing information accurately
- Maintain organized patient records using our EHR system
- Prepare and process medical forms, referrals, and lab results
- Coordinate with clinical teams to ensure seamless patient flow
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent (medical office certification preferred)
- 1+ years of healthcare reception or customer service experience
- Proficiency with EHR systems (Epic, Athena, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Attention to detail with data entry and record management
- Ability to remain calm under pressure in fast-paced environments