Job Description
Join our award-winning healthcare team as a Medical Receptionist at Heartland Medical Group! We're urgently seeking a compassionate professional to be the first point of contact for our patients in Kansas City, MO. Enjoy a collaborative environment, competitive benefits, and the opportunity to make a daily impact in healthcare delivery. Apply today to start your career journey!
Responsibilities
- Manage patient check-in/out procedures efficiently
- Schedule appointments and maintain electronic health records
- Answer multi-line phone calls with exceptional customer service
- Verify insurance eligibility and collect co-pays
- Coordinate with clinical staff for patient flow
- Process medical forms and maintain confidentiality
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception experience preferred
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Knowledge of medical terminology and HIPAA compliance
- Attention to detail and organizational abilities