Job Description
Join our award-winning medical practice in Indianapolis as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. If you excel in patient care and administrative excellence, apply today!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records
- Verify insurance coverage and handle billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Answer multi-line phone system and triage calls appropriately
- Maintain clean reception area and manage office supplies inventory
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in medical reception or front desk role
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced clinical environment
- Knowledge of HIPAA compliance and medical terminology