Job Description
Join our award-winning healthcare team in Detroit as a Medical Receptionist! We're seeking a compassionate professional to deliver exceptional patient experiences at the forefront of our practice. You'll be the welcoming face that sets the tone for patient care while ensuring seamless clinic operations. Enjoy competitive benefits, flexible scheduling, and a supportive environment where your skills make a real difference in our community's health.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Handle phone calls, emails, and digital communications professionally
- Verify insurance coverage and maintain accurate patient records
- Coordinate with medical staff for smooth patient flow
- Process payments, billing inquiries, and insurance claims
- Maintain HIPAA compliance and confidentiality standards
- Assist with front-desk administrative tasks and office inventory
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or healthcare admin experience
- Proficiency in EHR systems (Epic/EMR) and Microsoft Office
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Knowledge of medical terminology and insurance protocols
- Ability to remain calm under pressure and handle sensitive situations