Job Description
Join our award-winning medical team in Indianapolis as a Medical Receptionist! We're urgently seeking a compassionate professional to create exceptional patient experiences while supporting our clinic's operations. If you thrive in fast-paced healthcare environments and excel at multitasking, apply today to become the welcoming face of our practice.
Why Work With Us?
• Competitive salary with comprehensive benefits
• Modern healthcare facility with cutting-edge technology
• Opportunities for career advancement in healthcare administration
• Supportive team culture focused on patient care excellence
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Schedule appointments and coordinate referrals with specialists
- Maintain accurate electronic health records (EHR) and patient data
- Handle insurance verification and billing inquiries
- Coordinate with medical staff to ensure seamless patient flow
- Manage multi-line phone systems and triage calls appropriately
- Prepare and maintain medical documentation
- Assist with patient education materials distribution
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Minimum 1 year medical office or healthcare reception experience
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and HIPAA regulations
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic knowledge of insurance verification processes
- Proficiency with Microsoft Office Suite