Job Description
Join our dynamic healthcare team as a Medical Receptionist at Oakland Health Partners! We provide all necessary equipment including dual monitors, ergonomic chairs, and advanced practice management software. Enjoy a modern workspace in downtown Oakland with competitive pay and comprehensive benefits. Help us deliver exceptional patient care while supporting our medical professionals.
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Schedule appointments using Epic EHR system
- Verify insurance eligibility and collect co-pays
- Maintain accurate patient records in compliance with HIPAA
- Coordinate with medical staff for patient flow optimization
- Answer multi-line phone system and triage calls
- Process medical forms and documentation
Qualifications
- Minimum 2 years medical front desk experience
- Proficiency with EHR systems (Epic preferred)
- Strong knowledge of HIPAA regulations
- Excellent communication and multitasking skills
- High school diploma or equivalent required
- CPR certification preferred
- Ability to work flexible hours including weekends
- Attention to detail with administrative tasks