Job Description
Join our award-winning healthcare team as a Medical Receptionist at HealthFirst Medical Center in Saint Paul! We're seeking a compassionate professional to serve as the first point of contact for our diverse patient population. In this vital role, you'll create exceptional patient experiences while supporting our clinical staff in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth in a patient-centered environment.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments and maintain accurate medical records using EHR systems
- Handle insurance verification and billing inquiries
- Coordinate communication between patients, providers, and clinical staff
- Ensure HIPAA compliance in all patient interactions
- Prepare and maintain medical documentation
- Assist with patient education materials and resource distribution
Qualifications
- Minimum 1 year medical reception or front desk experience
- Proficiency with EHR systems (Epic, Athenahealth preferred)
- Strong knowledge of medical terminology and insurance processes
- Excellent communication and conflict resolution skills
- Ability to multitask in fast-paced clinical environment
- High school diploma or equivalent required
- CPR certification preferred