Job Description
Join our award-winning healthcare team as a Medical Receptionist at City Health Clinic! We're seeking a compassionate professional to be the first point of contact for our diverse patient community in the heart of San Francisco. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills directly impact patient care excellence.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records (EHR)
- Verify insurance coverage and handle billing inquiries
- Coordinate with clinical staff to ensure smooth patient flow
- Manage multi-line phone system and triage calls appropriately
- Assist with administrative tasks including filing and data entry
- Maintain strict HIPAA compliance and confidentiality standards
Qualifications
- Minimum 2 years medical office reception experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and conflict resolution skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent; medical assistant certification preferred
- Fluency in English and Spanish highly desirable