Job Description
Join our dynamic healthcare team as an Immediate Hire Medical Receptionist at Oakland Medical Center. We're seeking a compassionate professional to serve as the first point of contact for our patients, ensuring exceptional service and smooth clinic operations. This full-time position offers competitive pay, benefits, and the opportunity to make a meaningful impact in our community.
Our ideal candidate thrives in fast-paced environments, possesses strong communication skills, and is committed to delivering patient-centered care. If you're ready to launch your career in healthcare, apply today and start making a difference tomorrow!
Responsibilities
- Manage patient intake, check-in/check-out processes, and appointment scheduling
- Answer and triage phone calls while maintaining professional communication standards
- Verify insurance eligibility and collect patient information accurately
- Assist with medical records management and electronic health system navigation
- Coordinate with clinical staff to ensure seamless patient flow and care coordination
- Maintain a clean, organized, and welcoming reception area
- Handle billing inquiries and process payments efficiently
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in medical reception or healthcare administration
- Proficiency with EMR systems (Epic, Athenahealth) and Microsoft Office Suite
- Exceptional interpersonal skills with ability to de-escalate sensitive situations
- Strong attention to detail and accuracy in data entry
- Ability to multitask effectively in a high-volume setting
- Knowledge of HIPAA compliance and patient confidentiality protocols
- Available for immediate start and flexible scheduling