Job Description
Join our award-winning healthcare team in Fort Worth as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. This role combines administrative excellence with patient-centered care in a modern, fast-paced environment. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth within our expanding network.
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Schedule appointments and maintain electronic health records (EHR) systems
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Manage multi-line phone system and triage communications
- Process payments and maintain accurate financial records
- Assist with patient education materials and discharge processes
Qualifications
- High school diploma or equivalent required; medical office certification preferred
- Minimum 2 years of medical reception/front desk experience
- Proficiency in EHR systems (Epic/EMR a plus)
- Exceptional interpersonal and conflict resolution skills
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology and insurance protocols
- Ability to multitask in a high-volume environment
- Bilingual (English/Spanish) skills highly desirable