Job Description
Are you a compassionate professional looking for a rewarding career in healthcare? Central Care Medical Center is seeking a dedicated Medical Receptionist to join our thriving team in Kansas City. We pride ourselves on providing exceptional patient care and are looking for someone who shares our commitment to excellence.
In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience from check-in to check-out. If you have a strong background in administrative support within a medical setting, we want to hear from you!
Responsibilities
- Greet and Welcome Patients: Provide a warm, professional welcome to all visitors and ensure a positive first impression.
- Manage Appointments: Schedule, confirm, and reschedule patient appointments using our Electronic Medical Records (EMR) system.
- Handle Inquiries: Answer phone calls, direct messages, and respond to patient inquiries promptly and accurately.
- Insurance Verification: Assist patients with insurance verification and explain coverage details.
- Front Desk Administration: Maintain patient records, update demographics, and manage check-in/check-out processes.
- Support Clinical Staff: Coordinate patient flow and assist providers with administrative tasks as needed.
Qualifications
- High School Diploma: Minimum requirement; Associate's degree in Medical Office Administration is a plus.
- Experience: Proven experience as a Medical Receptionist or Front Desk Administrator.
- Medical Terminology: Knowledge of medical terminology and basic anatomy is highly preferred.
- EMR Proficiency: Experience with electronic health records (EHR) systems such as Epic, AthenaHealth, or Cerner.
- Communication: Excellent verbal and written communication skills with a focus on customer service.
- Organization: Strong attention to detail and ability to multitask in a fast-paced environment.