Job Description
Join our award-winning healthcare team in Detroit as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills truly make a difference. Apply today to start your rewarding career in healthcare!
Responsibilities
- Manage patient scheduling, check-ins, and check-out processes
- Verify insurance coverage and maintain accurate patient records
- Coordinate with clinical staff to ensure smooth patient flow
- Handle patient inquiries with empathy and professionalism
- Manage multi-line phone system and direct calls appropriately
- Process billing forms and assist with insurance claims
- Maintain clean and organized reception area
Qualifications
- High school diploma or equivalent required
- 1+ years of medical reception or customer service experience
- Proficiency in EMR/EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and HIPAA compliance
- Excellent communication and multitasking abilities
- Ability to work in a fast-paced environment
- CPR certification preferred